Building complexity on the back end is important, but making that complexity approachable for admins and end users is also vital. It’s a balancing act we practice every day.
May 18, 2017
G2 Crowd, a leading peer-to-peer business software review platform, recently published its Spring 2017 Usability Index for Embedded Business Intelligence report, which ranks Exago as first among its peers in usability. Exago also received “Easiest Admin” and “Best Meets Requirements” distinctions, further bolstering its reputation as a top-tier company dedicated to delivering a powerful solution without compromising ease of use.
“Building complexity on the back end is important,” says Exago cofounder and CTO Stewart Meyers. “But making that complexity approachable for admins and end users is also vital. It’s a balancing act we practice every day.”
With high usability scores, Exago also takes first place in user adoption rates. On average, 64% of software users with access to Exago BI adopt the application, compared to the 52% average. Analytics consultant Wayne Eckerson calls BI adoption “the holy grail“, as the ROI for investing in third party software hinges largely on whether potential users choose to adopt.
The G2 Crowd report evaluates a total of eight embedded BI vendors, awarding Exago three of the four available badges. The fourth badge, “Easiest to Use,” was awarded to Sisense.
G2 Crowd’s usability index is based on vendor reviews collected on the site through March 13, 2017. Reviewers’ identities are verified before their comments are accepted, and the number of reviews a product has accrued is factored into the indexing methodology. The more reviews a product has, the more those testimonials are treated as an accurate representation of the…