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Aria Solutions to Present on How Personalized Omnichannel Experiences Can Be Achieved Through Better Integration at CX17 Customer Experience Event

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Aria Solutions is looking forward to starting the discussion on how companies can use what they know about their customers to gain competitive advantage in a world where customer needs are continuously evolving,” says Ron Owens, SVP at Aria Solutions.

Aria Solutions, a leading provider of contact center and customer engagement offerings, will be presenting on personalized omnichannel experiences and will showcase Aria’s Visualizer at CX17, the industry’s premier customer experience event. Taking place May 22-25 in Indianapolis and June 7-9 in Brussels, CX17 is organized by Genesys, the global leader in omnichannel customer experience and contact center solutions. CX17 combines the best of G-Force and Interactions in its debut year since Genesys completed its late 2016 acquisition of Interactive Intelligence.

Participating as a gold sponsor once again, Aria Solutions will host an open discussion at CX17 Indy on how organizations can “Achieve Personalized Omnichannel Experiences Through Better Integration” at a breakout session at 3:15 p.m. on Tuesday, May 23 in the White River Ballroom A at the JW Marriott. Ron Owens, SVP of operations at Aria Solutions, will lead attendees through meaningful and open dialogue on how to win, serve and retain customers in a data-saturated, competitive and customer-centric economy.

“This year at CX17, Aria Solutions is looking forward to starting the discussion on how companies can use what they know about their customers to gain competitive advantage in a world where customer needs are continuously evolving,” says Ron Owens. “With personalization and technical integration being the top priorities for CX decision makers, everybody will be able to…

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